2026 서울대학교 의료 인공지능 융합인재 양성 사업단 세미나 시리즈 ‘SNU AI.MED Talks 26’의 열네번째 세미나에 여러분을 초대합니다.

이번 세미나에서는 서울대학교 데이터사이언스대학원 조요한 조교수의 'Non-Collaborative User Simulation for Healthcare AI'를 주제로 진행됩니다.

- 일시 : 2026. 09. 02.(수) 17:00-18:30
- 장소 : 온라인(via Zoom)
- ID : 870 2829 8787 (하단 포스터 QR 코드 접속 가능)
- https://snu-ac-kr.zoom.us/j/87028298787

A major challenge in building conversational healthcare chatbots is enabling them to perform robustly with diverse types of users. However, most user simulators used for training and evaluating conversational AI systems are cooperative and helpful, whereas real-world users are much more diverse and non-collaborative. As a result, the performance of these systems in laboratory settings tends to be overestimated, and once deployed, the systems may struggle to interact smoothly with tricky users. In this talk, I will present two studies on simulating non-collaborative users for mental health and medical diagnosis chatbots. I will show how existing AI chatbots interact poorly with non-collaborative user simulators and discuss their specific failure modes. I will then present a technique for addressing this problem by grounding models in knowledge graphs.


많은 참여와 관심 부탁드립니다.